Developing a Model for Policy Making in Digital Banking, Based on Network Approach

Document Type : Research Article

Authors

1 Public Administration PhD Candidate, Science and Research Branch, Islamic Azad University, Tehran, Iran

2 Professor of Public administration, Science and Research Branch, Islamic Azad University, Tehran, Iran

3 Professor of Public administration, Public Administration Faculty, Allameh, Tehran, Iran

4 Associate Professor of Business Administration, Faculty of Management and Accounting, Farabi Campus, University of Tehran, Qom, Iran

Abstract

Networks are considered as tools of collaboration between different sections of society. Using networks, all stakeholders can be involved in the policy-making process. The digitalization of the economy in general & the banking industry in particular, is among the phenomena of the present age. The study aims at developing a network model for digital banking in Iran. This study is a descriptive-exploratory one, using semi-structured interviews as data collection tool. Theme analysis technique has been used to analyze the data. The research population is economic & banking policy-making experts, especially digital banking specialists in Iran, & the research sample has been selected using purposive sampling method. Finally, a model has been designed that includes the necessities, inputs, actors, synergistic interactions among the actors & the impacts of network policy-making in digital banking. This model can be considered as a platform used for solving many current problems, including the indetermination of digital banking executives & the multiplicity of digital banking policy makers.

Keywords


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